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Privacy Policy

Last Updated: June 2, 2025
Planhaus ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or contact us. By using our website and services, you consent to the practices described below. If you disagree, please discontinue use.
1. Information We Collect
Personal Information

We may collect information that identifies you directly. This includes your name, email, phone number, job title, billing address, and the details you share when contacting us or requesting a proposal.

Non‑Personal Information

We also gather data that cannot identify you personally, such as browser type, device information, IP address, page interactions, and anonymous usage patterns. This helps us understand how our website is used.

2. How We Collect Information
We use the information we collect to:
  • Account & Contact Forms: When you fill out contact or inquiry forms.
  • Technical Data: Automatically via cookies, log files, and analytics platforms tracking site performance.
  • Communications: If you message us via email, phone, or chat, we may retain that information to improve service.
3. How We Use Your Information
We use the information we collect to:
  • Respond to inquiries and provide requested services.
  • Process payments and deliver invoices.
  • Send service-related communications (e.g., updates, confirmations).
  • Improve our website, user experience, and offerings
  • Ensure site security, prevent fraud, and assist with legal compliance.
4. Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
  • Maintain user sessions and site functionality.
  • Analyze usage trends to refine design and performance.
  • Offer customized content and detect preferences.
You may disable non-essential cookies in your browser settings, but that may affect site functionality.
5. Sharing Your Information
We do not sell or rent personal data. We share information only:
  • With service providers (e.g. hosting, analytics, payment processors).
  • When legally required (e.g. court orders, investigations).
  • In aggregated, anonymous form that cannot be traced to you personally.
6. Data Security

We use industry-standard controls (encryption, access restrictions) to protect your information. However, no internet-based system is fully secure fully secure data transmission cannot be guaranteed.

7. Your Rights & Choices
  • Access & Correction: Contact us to update or correct your personal data.
  • Deletion: You can request deletion of your data (except for records we must legally retain).
  • Cookies: Manage your cookie preferences via your browser or our site tool.
8. Children’s Privacy

Our services are intended for users aged 13 and above. We do not knowingly collect data from children under 13. If we discover that we have, we will delete it promptly.

9. Changes to This Policy

We may update this policy occasionally. The latest version is always available on our site. If changes materially affect your rights, we’ll notify you directly. Continued use of our site after changes equals acceptance.

10. Contact Us
If you have questions or concerns about this Privacy Policy or our practices, please contact us:
  • Email : hello@planhaus.com
  • Phone : +1 2456 2234
  • Address : 21 Rue Ibn Khaldoun, Quartier Des Dunes, Essaouira 44000, Morocco